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Behavioural Biases
The research aims to understand search and switching behaviour within the context of consumers suffering from potential behavioural biases and firms aiming to exploit this, with a specific focus on vulnerability.
Vulnerable Consumers
The focus is on a number of new markets created by the digital economy, such as Aps; new structures, such as internet platforms to deliver these to the consumer; and new needs for regulations.
Markets and Inequality
The research is aimed at understanding and evaluating the increased introduction of competition into healthcare. A particular focus is the pharmaceutical market and recent cases relating to pay-for-delay and early entry agreements.